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Dashboard tour

Where everything lives. Five minutes here will save you a lot of clicking later.

The sidebar#

Everything in PBHQ is reachable from the left sidebar. On a phone or small tablet, tap the hamburger icon in the top-left to open the same menu.

At the very top, under your field's name, are two buttons:

Button What it does
"New booking" Opens your public booking page in a new tab, exactly as a customer sees it. Use it to take a booking over the phone, or just to preview your funnel.
"Custom reservation" Opens the same booking page with your schedule rules lifted, so you can book any time of day — including hours you're closed. Staff only; customers never see these hours. See Booking for a customer.

Below those, the menu is grouped into four collapsible sections. Click a section heading to fold it away; PBHQ remembers which sections you had open.

Operations — everyone on your team sees these#

Item What it's for
"Dashboard" Your daily overview — today's bookings, player counts, check-in progress. Read more
"Bookings" Every reservation, with filters and search. Carries a badge showing today's booking count. Read more
"Players" Directory of every participant across all bookings, with waiver status. Owners and Managers only.
"Launch Kiosk" Boots this device into self check-in mode in a new tab. Greyed out until you set a kiosk PIN. Read more

Catalog & Pricing — Owners and Managers#

Item What it's for
"Party Types" Your private party packages. Read more
"Play Areas" Your physical fields and how they're grouped. Read more
"Activities" Your own custom activities beyond paintball, airsoft, and laser tag. Read more
"Extras" Purchasable add-ons — paint, air, rentals, food. Read more
"Discounts" Promo codes. Read more
"Inventory" Your gear tiers and stock levels. Read more

Schedule — Owners and Managers#

Item What it's for
"Special Hours" One-off closures and after-hours openings. Read more
"Events" Big Games and Tournaments. Read more

Business — Owners only#

Item What it's for
"Reports" Revenue, bookings, and customer analytics, plus CSV export. Read more
"Marketing" Your iPromote campaign dashboard. Read more
"Waiver" Your waiver text, safety video, and options. Read more
"Settings" Everything about your field — profile, hours, payments, kiosk, team.

Your name and avatar sit at the bottom, with "Security" (two-factor setup) and "Log out" beside them.

The top bar#

  • Search box — placeholder "Search bookings, players…". Typing here jumps to the bookings list filtered by what you typed. It matches customer names, party names, individual player names, and event team names.
  • Your name and avatar on the right.

Banners you might see#

  • "Demo mode" with a countdown — you're in a demo field. Everything you change gets wiped and rebuilt on a schedule, so explore freely. Real fields never show this.
  • "Viewing as … — support mode" — a PBHQ support agent is looking at your field to help with a ticket.

What's next#